The short answer
An interview scorecard lists the handful of things a role needs, with a rating scale for each. That is usually five hard skills, two past experiences and three culture traits. Every interviewer scores the candidate on the same lines, on their own, before the debrief. The template and a filled example for a plant manager are below, and our free tool writes one for your role.
Updated
What goes in it
- 01The role and its KPIs. The two or three numbers the hire will be judged on in year one.
- 02Five hard skills. The skills the person cannot do the job without. Pick ones you can test in an interview.
- 03Two past experiences. Things they must have actually done before, such as running a plant of 150 people.
- 04Three culture traits. How they behave with the team you already have.
- 05The failure profile. Who has failed in this seat before, and the warning signs to score against.
- 06A rating scale. A 1 to 4 score for every line, with a written meaning for each number.
A hiring scorecard should tell you who will do well in the job. Most of them only tell you who looked good in the interview. It comes down to what the scorecard is tied to.
A useful scorecard has five hard skills, two must have past experiences and three soft skills. The soft skills cover how the person will fit the team you already have. Interviewers skip every other column anyway.
The Talent Traction System builds that scorecard from the role's 12 month KPIs and the failure profile, so it describes the person you need. Your interview guide uses the same scorecard, so every question maps to a line on the sheet.
It is free and you can edit it. Download it as HTML, or as a Google Doc once you sign in. It is the same method Mike runs on his own executive searches.
A filled interview scorecard for a plant manager
This example is for a fictional 240 person plant, Cardinal Manufacturing. The plant manager owns getting OEE from 86% to 94% within nine months. Each interviewer fills in their own copy.
Role KPIs
- OEE: 94% within 9 months (86% today)
- Safety: TRIR under 1.4 for 12 months in a row
- Floor turnover under 18%
Hard skills
| Skill | What a 4 looks like | Score (1 to 4) |
|---|---|---|
| Lean or TPM in an existing plant | Led the rollout and can name the OEE gain | |
| Labor cost across shifts | Cut overtime without hurting output | |
| Capex planning | Ranked a backlog and got the top items funded | |
| Quality systems | Ran ISO 9001 audits, Six Sigma green belt or higher | |
| Handling a line down | Walks through a real outage step by step |
Past experience (must have)
- Ran a union plant of 150 or more people
- No OSHA reportable incident on their watch in the last five years
Culture traits
- Walks the floor daily
- Knows the names of the people on the line
- Gives the union steward a real seat at the table
Failure profile: score these as warning signs
- Has only ever opened new plants and underestimates a 30 year old operation
- Treats the union as the other side
Rating scale
| Score | Meaning |
|---|---|
| 1 | No evidence |
| 2 | Some evidence, no result behind it |
| 3 | Clear evidence from a real example |
| 4 | Strong evidence with a measured result |
Build one for your role in about fifteen minutes.
Answer a few questions about the role and your company, and the kit fills in as you go. It is free, with no credit card and no sales call.
